Introducing Client Loyalty Score (CLS)


March 14, 2017 Facebook Twitter LinkedIn Google+ Client Loyalty Score,Marketplace


As we continue to evolve our Marketplace we recently implemented our Client Loyalty Score (CLS). CLS is calculated using a simple formula:

Age of Agency

12 years

10 years - Age of Longest Client #1

83%

12 years - Age of Longest Client #2

12%

Client Loyalty Score 

92%